Richard
Background Checked
Bachelor's in Information Technology
Miamisburg
English (Native)
Description
Richard is an experienced professional currently pursuing a Bachelor’s in Information Technology, bringing a diverse background in technical support, customer service, and training. He holds a TESOL certification and offers online and in-person English tutoring for K-12 students and English as a Second Language (ESL) learners.
Richard’s approach to tutoring is informed by his extensive experience in various roles, from troubleshooting complex technical issues at Kroger as a Store Support Analyst to training new security personnel. His ability to walk associates through troubleshooting steps and take remote control of systems demonstrates a patient and methodical approach to problem-solving, which translates directly into effective teaching. He also has a solid foundation in basic and intermediate technical support, hardware/software installation, and networking from his time at Staples, and experience as a dispatcher for a medical emergency system, where quick and correct decisions were critical.
Beyond his technical acumen, Richard’s self-employment included building and upgrading PCs, alongside his English tutoring. He also explored UX/UI design, showcasing a continuous learning mindset. With skills in classroom management, teaching, and presentation, Richard focuses on providing clear, comprehensive instruction to help students grasp concepts and build confidence. He is dedicated to creating a supportive learning environment, ensuring students receive the guidance needed to succeed.
Education & Certifications
Bachelor’s in Information Technology (in progress) from Miami University-Middletown; TESOL Certification from International Open Academy (2020); High School Diploma from Pendleton County High School (2007).
Grades & Levels
Kindergarden
Middle School
Highschool
College
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